Last updated July 16, 2026
Privacy Policy
This policy explains how Load Leader USA collects and uses information submitted through loadleaderusa.com. It applies to prospective carriers, fleet owners, dispatch partners, and other website visitors.
Information we collect
When you submit a form, we may collect your name, telephone number, email address, company or carrier name, location, MC or USDOT number, fleet size, equipment, operating preferences, dispatch experience, requested contact times, and other information you choose to provide.
How we use information
- Respond to consultation requests and partner applications.
- Evaluate whether our services or partner program are a fit.
- Contact you about the request you submitted.
- Improve website performance, marketing, and customer service.
- Protect the website and prevent spam or misuse.
How information is shared
We do not sell personal information. We may share information with service providers that help operate our website, process forms, manage communications, or provide business systems. We may also disclose information when required by law or necessary to protect our rights.
Data retention and security
We retain information for as long as reasonably necessary to respond to requests, maintain business records, meet legal obligations, and resolve disputes. We use reasonable administrative and technical safeguards, but no online transmission or storage method is completely secure.
Your choices
You may ask to review, correct, or delete information you submitted, or ask us to stop marketing communications. Certain records may be retained when legally or operationally necessary.
Contact us
For privacy questions or requests, email dispatch@loadleaderusa.com or call (651) 207-1990.
This policy should be reviewed by qualified counsel before launch, particularly if the business uses advertising pixels, text-message marketing, or serves residents of jurisdictions with additional privacy requirements.